We hope that most problems can be resolved quickly and easily, often at the time and with the person concerned. If your concern cannot be dealt with in this way and you wish to make a formal complaint please follow the procedure below.
Discuss your concern, or write a letter or email addressed to Mrs Soin, Complaints Manager.
identify any steps that could be taken to prevent the same concern arising again.
For further help We aim to resolve all complaints by operating an efficient, fair and swift complaint procedure. However should you have further concerns and need further assisitance, please contact the Dental Complaints Service on 08456 120 540.