Refugee resource

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Disabled and Elderly Resources

Adult Care and Share Center

Services: Provides adult day care services for seniors or disabled adults who require assistance while their families are at work or attending to daily responsibilities. Highly trained nurses and certified nursing assistants create a personalized plan

of care for each participant based on their interests, needs and abilities. Accepts Medicaid and Medicare.

Address: 6709 Idlewild Road, Charlotte, NC 28212 Phone: 704.567.2700

Charlotte-Mecklenburg County Services for Adults

Services: Adult social work services that include in home aide, adult daycare, senior nutrition program, kinship care, and Medicaid. Financial assistance available through the Department of Social Services for older or disabled adults.

Address: 301 Billingsley Road, Charlotte, NC 28211 Phone: 704.336.4809 or 704-336-3000

Website: px

Charlotte-Mecklenburg Senior Centers (CMSC)

Services: The elderly refugee program at the Shamrock Senior Center provides transportation for English language training, acculturation opportunities and immigration assistance to help refugee seniors gain citizenship Interpretation is provided. CMSC also provides referrals to appropriate resources and assistance with arrangements for the necessary services. In addition the centers provide health and wellness programs, educational and social activities, counseling and workshops and senior employment.

Address: 3925 Willard Farrow Drive, Charlotte, NC 28215 Phone: 704-531-9101


Disability Rights and Resources

Services: Advocacy for civil rights, peer mentoring, independent living skills, housing, information and referral for those with disabilities.

Address: 5801 Executive Center Drive, Suite 101, Charlotte, NC 28212 Phone: 704.537.0550

Hours: Monday – Friday 8:00 am – 5:00 pm Website:


Services: Empowering people with intellectual, developmental and other disabilities and their families to live life their way by providing innovative housing, employment and community services.

Address: 4425 Randolph Road, Charlotte, NC 28211 Phone: 704.536.6661

Hours: Monday – Friday 8:30 am – 4:30 pm Website:

Metrolina Association for the Blind

Services: Assists individuals who are blind and visually impaired in maintaining an independent lifestyle by providing case management, counseling, rehabilitation and transportation.

Address: 704 Louise Avenue, Charlotte, NC 28204 Phone: 704.372.3870


NC Division of Services for the Blind

Services: Social Worker will connect eligible applicants to medical eye care, vocational rehabilitation, independent living, orientation and mobility.

Address: 5855 Executive Center Drive, Suite 100, Charlotte, NC 28212 Phone: 704.563.4168

NC Division of Vocational Rehabilitation Services

Services: Provide people with physical, psychiatric, or intellectual disabilities and individuals who are deaf, hard of hearing or have other communicative disorders become employed and live independently through such services as counseling, training, education, transportation, job placement, assistive technology and other support services.

Address: 5501 Executive Center Drive, Suite 101, Charlotte, NC 28212 Phone: 704.568.8804 or 888.521.5484


Personal Touch Care Team

Services: In-home aide services. Requires referral from primary doctor.

Medicaid accepted.

Address: 5019 Nations Crossing Road, Suite 124, Charlotte, NC 28217 Phone: 704.523.8515

ResCare Community Alternatives

Services In-home aide services for children and adults with disabilities and senior citizens who want to remain in their home.

Address: 834 Tyvola Road, Suite 112, Charlotte, NC 28217

Phone: 704.519.0077


Shepherd’s Center of Charlotte

Services: Provide people 55 years or older with health insurance information, tax filing assistance, transportation to and from medical and dental appointments, adventures in learning, computer classes and handyman services. Donations accepted to help cover costs.

Address: 3115 Providence Road, Charlotte, NC 28211 Phone: 704-365-1995


Support Works

Services: Offers a directory of resources in the Charlotte, NC region for most nonprofit, non-political support groups.

Address: 1607 W Dilworth Road, Charlotte, NC 28203 Phone: 704.331.9500


Domestic Violence and Abuse

Emergency Resources:

Domestic Violence Hotline

Services: 24-hour listening line and referral source for victims of domestic violence.

Phone: 1.800.799.7233 or 704.944.0169

Rape Abuse Incest National Network (RAINN)

Services: 24-hour listening line and referral source for victims of rape, abuse or incest.
Phone: 1.800.656.4673


Rape Crisis Assistance Hotline

Services: 24-hour hotline and hospital accompaniment for victims of sexual assault, accompaniment to police interviews or meetings with district attorney, assistance with victim compensation, counseling for children who have been sexually abused and their families.

Phone: 704.375.9900

Non-Emergency Resources:

Mecklenburg County Community Support Services for Women and Children

Services: Offers individual counseling, support groups and education to women, children and youth affected by domestic violence

and dating abuse with the intention of ending the cycle of abuse. Provides free bi-monthly and lega clinic and bi-weekly volunteer attorney services. Community awareness efforts include conferences, training, workshops and special events for professionals and non-professionals. Spanish speaking staff available.

Address: 700 N. Tryon Street, Charlotte, NC 28202 Hours: Monday-Friday 8:00 am–5:00 pm

Phone: 704-336-3210

Website: WomensCommission/Services/AdultServices/Pages/default.aspx

New Options for Violent Actions (NOVA)

Services: NOVA is a 26-week state certified Batterer Intervention Program designed to provide educational information on how to change abusive behaviors toward intimate partners. Candidates for admission must be court-ordered or referred by another agency or individual. Volunteers are accepted under certain criteria.

Candidates must complete an assessment prior to admission into NOVA. Assessments (usually lasting an hour) are conducted by Case Coordinators at the NOVA office in the Post Judgment Center, in the Mecklenburg County Courts Building Room 4000 and at the NOVA Administrative Office, 2732 Rozzelles Ferry

Road. Candidates may call to schedule an appointment Monday through Friday. Walk-ins are accepted based upon availability.

Address: 2732 Rozzelles Ferry Road, Charlotte, NC 28208 Hours: Monday-Friday 8:00 am–5:00 pm

Phone: 704.336.4344

Website: WomensCommission/Services/Pages/Perpetrator-Services.aspx

North Carolina Victim Assistance

Services: Links victims of crime with direct assistance available in their communities. Provides information on specific laws and legislation pertaining to victim's rights. Sponsors training seminars and public awareness events geared toward educating the citizens of North Carolina on crime prevention and intervention efforts, as well as promoting the need for meaningful change within the criminal justice system to benefit crime victims. Develops useful and effective resource tools for victims, service providers, and allied professionals statewide.

Website is available in Spanish.

Phone: 919.831.2857 or 1-800.348.5068 (toll free) Website:

Safe Alliance

Services: Offers comprehensive services for child and adult victims of physical, mental and sexual abuse including 24-hour crisis call center, shelter, counseling, support groups, court advocacy and accompaniment, legal representation, and more.

Address: 601 E. 5th Street, Suite 400, Charlotte, NC 28202 Phone: 704.332.9034

Hours: Monday- Thursday 8:00 am-8:00 pm, closed Friday. Website:

Support Works

Services: Offers a directory of resources in the Charlotte, NC region for nonprofit non-political support groups.

Address: 1607 W Dilworth Road, Charlotte, NC 28203 Phone: 704.331.9500


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