PERFORMANCE WORK STATEMENT FOR DENTAL LABORATORY SERVICES (PWS)
1. General: The contractor shall provide proof of Certified Dental Laboratory (CDL) certification, state dental laboratory registration, FDA registration, or adherence to American Dental Association guidelines; including subcontractor’s credentials, if work is subcontracted. Contractor shall provide all labor, materials, general dental laboratory tools and equipment, and supervision necessary to fabricate complete dentures, partial dentures – fixed and removable – crowns, and dental implants using only alloys, metals, and components that meet FDA, ANSI, and American Dental Association standards, for the John Cochran Division and Jefferson Barracks Division of the St. Louis VA Health Care System.
2. Pick-up and Deliveries: The John Cochran and Jefferson Barracks Divisions of the St. Louis VA Medical Center will ship dental items to the contractor via UPS. The contractor will return dental items to the proper medical center division via UPS, using a Government-provided UPS account number.
Items made for a particular patient shall be marked with the patient’s last name and last four digits of his or her social security number.
Complete Dentures/Removable Partial Dentures (See paragraph 1. General, for description of equivalent.)
Lucitone 199 acrylic resin or equivalent
Coelor coloration or equivalent
Anatomic, full balanced
TrybyteTM IPN (Dentsply) or equivalent
Fixed Partial Denture/Crown (See paragraph 1. General, for description of equivalent.)
Full cast white-Argenco 40 or equivalent
Full cast yellow-Argenco 5641’ or equivalent
Porcelain to yellow-Argedent 473 or equivalent
Porcelain to white Argendent 40 or equivalent
As ordered, but not limited to:
Base is 10mm thick at the thinnest portion of the cast
3. Miscellaneous Services at St. Louis VAMC: The contractor will have available at both divisions of the St. Louis VAMC authorization forms for the authorization of work to be done by the contractor.
4. Disinfection: Disinfect all contaminated items, such as impressions, casts and other prosthetic appliances using effective infection control measures; in compliance with all relevant federal, state, and local regulations that affect dental laboratories and dental laboratory employees; to prevent infection and cross-contamination.
5. Special Orders: Dental laboratory orders - special orders - not covered by the contract cannot exceed $3,500 without a written contract modification. The Contracting Officer’s Representative (COR) is authorized to place special orders up to $3,500. For special orders above $3,500, the Contracting Officer will provide a written contract modification.
6. Dental Laboratory Visits and on-site training: The contractor shall permit VAMC dental staff and residents to visit the laboratory, to observe all processes and techniques. The contractor will allow VAMC dental staff and residents to attend training classes conducted at the contractor’s laboratory, if possible. Attendance will be at no cost to the contractor.
7. Inspection of contractor’s facility and proof of certification: The contracting officer (CO) reserves the right to inspect - or assign a representative to inspect - the contractor’s (or subcontractor’s) facility. The contractor shall produce copies of the laboratory’s certifications and licenses to the contracting officer upon request.
8. Delivery Schedule: The contractor will ship dental items back to the proper divisions via UPS, using a Government-provided UPS account.
The contractor will keep to the following delivery schedule (Delivery Time is expressed in work days):
9. Open lines of communication. Communication between the contractor and the VAMC divisions is crucial to the accuracy, quality, and on time delivery of the dental items. Therefore, the contractor shall provide the VAMCs with telephone numbers and names of contact persons.
10. Substandard items. The contracting officer’s representative (COR) will submit a Contract Discrepancy Report (CDR) to the contracting officer (who will then send a copy to the contractor), documenting the discrepancy. The contractor shall state the corrective action to be taken, and make good any discrepancy caused by negligence at his or her own expense.
11. Subcontract dental laboratory: The contracting officer must authorize the subcontracting of any dental work. In the event the contracting officer authorized subcontracting and the contractor desires to switch subcontractor or change the work being subcontracted, the contractor must first notify the contracting officer and receive written authorization from the contracting officer before implementing the proposed change. The contractor agrees to pay for any cost increase resulting from the proposed change.
12. Quality control: The contractor shall provide a copy of his or her Quality Control Program upon request. The Program should include the procedures followed by the laboratory personnel in fabricating dental prostheses. The contracting officer’s representative (COR) will use the St. Louis VAMC’s Standards of Acceptable Deliverables (SAD) to evaluate the laboratory’s materials, procedures, and finished items. (See table in QASP, pages 5-7)
13. Monthly Invoices: Monthly invoices shall be submitted electronically, and should include: 1) an itemized listing of all appropriate charges, 2) the designated contract number, 3) obligation number, and 4) vendor tax ID number.
14. Contract Administration Data
The Department of Veterans Affairs will retain all contract administration functions. The contracting officer is the only person authorized to change or modify the contract. The contractor shall communicate directly with the contracting officer on all matters pertaining to contract administration. Only the contracting officer is authorized to make changes to the contract that affect price, quality, quantity, delivery, or other terms and conditions of the contract. (FAR 1.602)
15. Contracting Officer’s Representative: Pursuant to VAAR Provision 852.270-1, Representatives of Contracting Officer, the designated representative for this contract is Dr. Scott A. Trapp.
This is a non-personal services contract. Personnel rendering services under this contract are not subject either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. The Government shall not exercise any supervision or control over the contract service providers performing services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.
17. Hours of Operation
Business hours for the St. Louis VAMC divisions follow:
a. Administrative hours: Monday through Friday, 7:30 a.m. - 4:00 p.m.
b. National Holidays: The 10 holidays observed by the Federal Government are:
New Year’s Day;
Martin Luther King’s Birthday;
any other day specifically declared by the President of the United States to be a national holiday.