Patrick Dealtry writes about recent changes which will affect the way in which Lone Worker services should be delivered to achieve a Level 1 Police Response.
Changes are to 1) the Association of Chief Police Officers, (ACPO), Security Systems Policy and 2) British Standard 8484 for Lone Workers.
These changes enable Lone Worker companies operating in the top end of the market to request a Level 1 (Immediate/Urgent), police response by complying with the ACPO Security Systems Policy for Lone Workers, revised and re-issued on 27th July 2011.
An outline of the main changes is as follows.
Appendix V of the Policy applies to Lone Worker alarms and requires all of the following to be accredited to BS8484 if they want a Level 1 police response;
The supplier (and the ARC) shall be certified by a United Kingdom Accreditation Service (UKAS) accredited certification body in accordance the provisions of the ACPO requirements for lone worker systems. This effectively means accreditation by NSI or SSAIB
ACPO have given Lone Worker Suppliers 12 months to gain NSI or SSAIB accreditation.