Managing the charter website



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MANAGING THE CHARTER WEBSITE

The erscharter.eu website is a portal created by the Directorate General for Mobility and Transport of the European Commission, and involves practitioners from all 27 EU member states.


The portal combines online and offline activities, and is open to anyone who wishes to actively participate in road safety issues. This platform enables users to suggest ideas, meet peers and share information on improving road safety visibility on a European level. Users are also welcome to participate in onsite blogs and communities in action.
The Signatories section presents a complete list of all signatories and links to their designated signatory profiles, plus dynamic entry pages to the 4 Special Interest Groups. Highlighted shortlists promote new and existing signatories and filter options enable users to browse signatories by name, country, date and entity or commitment type. The Signatory Profile page is opened when an entity signs the Charter and includes entity details and a copy of their commitment text. Users approved by the signatory can contribute to this page by posting updated information on the entity’s road safety activities and progress through blogs and multimedia galleries.
The In focus section enables users to keep up to date on Charter activity and incorporates relevant news and announcements concerning the Charter, published by the Charter Project Staff. This section also introduces and welcomes new signatories and highlights current Charter events and progress. Users can also subscribe to the Charter Newsletter and review archive newsletters here.
The Charter in Action section presents all ongoing activity undertaken by the project and enables users and signatories to view and share ideas on road safety. It details the project’s daily activities, special initiatives, actions and events, and contains a directory and profiles of the global charter community. Portal users and signatories are welcome to participate, interact and exchange experiences.
The Resources section presents relevant documents, reports and resources related to Charter activity and road safety in general. The public are welcome to browse this section, which includes a library of documents and general road safety links, a media centre and best practice reports on exceptional signatories and actions. Evaluation tools and Charter promotional material are also included within this section, and users are welcome to comment on and rate all featured resources.
1 Web options
1.a. User registration process
The new feature of User Registration is meant to welcome on the Charter website all the interested parties in road safety, being or not signatories (due to the fact that not all the entities interested in road safety issues can sign a commitment – a Transport Ministry, for example).

Once a registered user, a person has three options: to become a Signatory, to Associate to a Signatory or to remain a Visitor.

The characteristics of each of these roles are:

- User – can add Blog Posts and can subscribe to the Newsletter

- New Signatory – can propose a Commitment text using the Application Form (available in 21 languages). The Commitment text cannot be modified once submitted and will appear online after the process of approval will be ended.

- Associate to a Signatory – can become a Member of a Signatory, asking permission for the Signatory. The membership will be active only after the Signatory will accept the new member. The membership will be shown on the Signatory’s Profile Page.

Any person who does not register on the ERSC website has none of the above rights.

The User in charge with a Signatory’s Profile Page (the Contact Person, specified as so in the Commitment submitted through the Application Form) has the following rights:

- Propose Gallery: the pictures submitted for the Signatory’s Gallery must contain pictures with copyright. The Gallery will be posted online after the Editor of the www.erscharter.eu website approves it.

- Propose News: the news submitted by a Signatory have to be related to its commitment activities and will be published online after they will be edited.

- Propose Events: the events submitted by a Signatory have to be related to its commitment activities and will be published online after they will be edited.

- Accept Members of a Signatory: will accept the requests from Users asking to be Associated to a Signatory and agree to their membership.



1.b. Filters possibility
The new Charter website has more filtering possibilities, facilitating, by this, the search within.
The Search button is the most important of the filters, because it allows the visitor to look either for the name of the entities or for any key-word.
Signatories filters are organised for any of the words contained in the name of the entity, for country, for commitment type (with the option to choose one, all or none), for New or Renewed commitment, for type of organisation and another filter with predefined words used as tags (they represent the main actions that appear in the commitment texts).
News filters have two features: country search and date interval search.
Events filters are organised by country, date interval, type of event (National Charter Tour, European Singing Event and Signatory event) and Calendar.
The People section has filters that allows to search for Name, User's country,

User registration date and User related words (to help identifying the area in which the user is interested in – selection of words from a predefined list of tags).


1.c. Blog posts
The Blog Posting feature was created on the new Charter platform in order to offer the Registered members the possibility to share they knowledge and good practice examples with the other members and visitors.


1.d. Web communities
The European Road Safety Charter Communities are the newest feature implemented on the new Charter web. A community is a group of users with common specific interests and for this reason the Charter Communities were created.

A community has 3 types of users:

• Author -> is the user who creates and requests the community. He is the first facilitator and main responsible for the content of the community. The author has all facilitator rights to modify and publish all kind of contents in the community. He can also invite authenticated users as community members and assign further facilitators.

• Facilitator -> is assigned by the author or another facilitator; he has facilitator rights to modify and publish all kind of contents in the community. He can also invite authenticated users as community members.

• Member -> is an authenticated user that received membership after having been invited or having requested membership. According to the specification of the community the membership can be awarded automatically to any authenticated user who requests membership or made upon invitation by one of the facilitators. The community member can contribute to the contents of the community by publishing related portal contents and by posting blogs in the community blog. He/she can also invite authenticated users as community members.

The Related Content of the Community
The related content shows all different types of contents from all over the Charter website which is related to the community, such as news, events, signatories, galleries and blog posts.

Any community facilitator can relate portal content to the community.

To publish related content in the community the facilitator will find in every Related Content page (This means the page where you can see all the information of news, an event, a signatory…) a block to “add/remove community” on the sidebar right side of the contents. This block has a list of all the communities with checkboxes that the facilitator can click to select the community; the contents will then automatically be published in the corresponding section of his community.
The Communities on the Charter website were initiated with two proposed communities, one dedicated to Youth Entities and the other to Victim Associations. They were created by the Charter team and accept any member interested in these issues.

2. PRESENTATION RULES
In conformity with the rules of Europa website & technology in force in the Commission, the www.erscharter.eu follows the following rules.

Terms and conditions

Please read these terms of use carefully as they contain important information regarding your legal rights and obligations. The terms of use may change from time to time and so you should check them regularly.



Introduction

This European Road Safety Charter Website is owned by the Directorate-General for Mobility and Transport, European Commission, and administered by the contractor.



Eligibility

You must be over 18 years old in order to use European Road Safety Charter website. For special circumstances, a minor person can have a representative. We reserve the right to close any account if such permission has not been granted.



Registration Data

As the main purpose of this website is to collect commitments for the European Road Safety Charter initiative, the information you use to create an account on this website should be accurate, so that a proper follow up can be made.



PDF downloads

In case you cannot open the PDF documents from the European Road Safety Charter's page please save them on your computer using the right button of the mouse.


3. LANGUAGE POLICY
3.a. General texts
The main objective is to ensure coverage for the overall initiative (multilingual leaflet) and for the signatories (multilingual website). It is supported by the Charter specific events, The Charter Tours and a comprehensive public relation strategy, with the aim to have greater access, visibility and quality of material across all member states.

The European Charter Team complement the online material with a multilingual helpdesk, dissemination efforts to specific target audiences and responding to any user needs and in keeping with its guarantee on maintaining language diversity, the multilingual Charter team attend to signatories in all languages spoken by them.

The European Road Safety Charter provides a service to its signatories when it comes to communication, this is essential in order to maintain a fluid and fruitful relationship. According to our experience, while signatories recognize the importance and value of working with them in their mother tongue, in some exceptional cases such as Ireland, the first language is English while Irish Gaelic1 is not really used in day-to-day communication. All of our signatories or even our target of stakeholders in Ireland speaks English (as first-language speakers).

The general presentation texts of the website – the interface, consisting of Menu and main messages sent to the users/signatories – are translated in 22 of the official languages of the European Commission.

The Application Form is translated in the same number of languages, simplifying, by this, the access of the new Signatories.

The News and Events are available in at least two languages, the language of the country and English. In certain cases, as in news and events related to European Umbrella entities, these texts could be available in French too.

The search button is available in all the languages, offering results from the name of the entities, commitment texts, news, events and any other available text on the website.

3.b. Commitment texts
All the commitment texts are uploaded online in two languages, out of which one is English. They are available on choosing another language from the top menu selector.

Example of commitment in two languages on the www.erscharter.eu in English and Estonian



4. ACCESSIBILITY
A special feature, created for the potential users that don’t have an available e-mail address or a high speed connection to the internet: the Application Form is available in all the languages of the European Union, in a user friendly downloadable format. It can be accessed as an alternative in the Register of a new user process.
5. LEGAL NOTIFICATIONS
Important legal notice

The information on this site is subject to a disclaimer, a copyright notice and rules related to personal data protection.


1.1Disclaimer


The European Commission maintains this website to enhance public access to information about the European Road Safety Charter initiative. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However the Commission accepts no responsibility or liability whatsoever with regard to the information on this site.

This information is:



  • of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;

  • not necessarily comprehensive, complete, accurate or up to date;

  • sometimes linked to external sites over which the Commission services have no control and for which the Commission assumes no responsibility;

  • not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

Please note that it cannot be guaranteed that a document available on-line exactly reproduces an officially adopted text. Only European Union legislation published in paper editions of the Official Journal of the European Union is deemed authentic.

It is our goal to minimize disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Commission accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the liability of the Commission in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.

1.2Copyright notice


© European Road Safety Charter, 2001 – 2009

Reproduction is authorised, provided the source is acknowledged, save where otherwise stated. Where prior permission must be obtained for the reproduction or use of textual and multimedia information (sound, images, software, etc.), such permission shall cancel the above-mentioned general permission and shall clearly indicate any restrictions on use.


1.3Personal Data Protection


The European Road Safety Charter is committed to user privacy. The policy on "protection of individuals with regard to the processing of personal data by the Community institutions" is based on Regulation (EC) N° 45/2001  [234 KB] of the European Parliament and of the Council of 18 December 2000. This general policy covers the European Union's family of institutional Web Sites, within the eu domain. Although you can browse through most of these Web Sites without giving any information about yourself, in some cases, personal information is required in order to provide the e-services you request. Web Sites that require such information treat it according to the policy described in the Regulation mentioned above and provide information about the use of your data in their specific privacy policy statements.

In this respect:



  • For each specific e-service, a controller determines the purposes and means of the processing of personal data and ensures conformity of the specific e-service with the privacy policy;

  • Within each Institution, a Data Protection Officer ensures that the provisions of the Regulation are applied and advises controllers on fulfilling their obligations (see art. 24 of the Regulation);

  • For all the Institutions, the European Data Protection Supervisor  [98 KB] will act as an independent supervisory authority (see art. 41 to 45 of the Regulation).

The European Union's family of institutional Web Sites, within the eu domain, provides links to third party sites. Since we do not control them, we encourage you to review their privacy policies.

What is an e-service? An e-service on EUROPA is a service or resource made available on the Internet in order to improve the communication between citizens and businesses on the one hand and the European Institutions on the other hand.



The Specific e-Service European Road Safety Charter initiative

This e-Service is made available on this web page in order to offer an online electronic registration for the above mentioned initiative. While registering your personal data will be collected and further processed for the purposes detailed hereafter under point 2. This e-Service is under the responsibility of the organiser of Ms. Maria Teresa Sanz-Villegas – Project Officer, Directorate-General for Mobility and Transport, European Commission, acting as the Controller.



As this e-Service collects and further processes personal data, Regulation (EC) 45/2001, of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data, is applicable.


1 Irish Gaelic is the main community and household language of 3% of the Republic's population (which was estimated at 4,422,100 in 2008). However, since Irish is an obligatory subject in schools, many more are reasonably fluent second-language speakers. In this case, Irish English is used as the communication language of the Charter.




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