Data Protection, Freedom of Information and record keeping matters
Any other business and practice management issues pertinent to dentists practising private and NHS primary care dentistry
Any other NHS issues pertinent to dentists practising primary care dentistry
Provision expertise: To monitor, research and analyse developments in NHS and private dentistry to ensure that the knowledge of the NHS and Business team remains up to date.
To lend support to the Advice Resources Manager to ensure regular updating and development of advice for members in the form of written advice, models, policies, BDA News articles, web content and advice through alternative forms of media, to meet existing and future operational and strategic priorities.
To provide and to manage the delivery of talks, workshops and training for dentists and practice staff on practice management, business and NHS matters, and to support the delivery of training that falls within the remit of the Advice Resources Manager
General line management: To deal with day to day management issues for all AM1 advisers working within the NHS and General Practice and Business and General Practice disciplines including:
To support day to day management for the Advice Resources Manager including:
management of expenses;
the co-ordination of leave;
complaints handling; and
general management including one to ones, half yearly reviews and annual PDRs.
To work closely with the Advice Resources Manager to co-ordinate appropriate team capacity for advice on NHS procurement, NHS Information Governance and other specific advice matters identified by the Advice Resources Manager, taking into account anticipated fluctuations in advice demands in those areas.
To work closely with the Head of Operations regarding the application and supervision of service standards.
To maintain a current knowledge of and ensure communications with advisers about the work of the sub-directorate and overall directorate.
General: To work with the Associate Director of Advisory Services and Advice Resources Manager to provide input into the development of the range and content of advice services and products.
To maintain and develop relationships with other professionals and organisations active in dental practice management and advice.
To represent the Association at meetings with outside bodies and promote the services offered by the Association as appropriate
To undertake special projects as and when necessary
This role will involve travel within the UK from time to time
The following skills and attributes are essential for the role:
Current working knowledge of the legal, business and financial framework in which small businesses operate and the ability to use that knowledge to solve problems