Recent Changes 1This document lists recent changes to the Telstra Mobile section of Our Customer Terms



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Part B – Pricing Plans – Pre Paid Pricing Plans – clause 3.70

18 June 2015

Enterprise Fleet Plan

Introduction of increased data allowances for selected Enterprise Fleet Plans for EFP III customers

Part B – Pricing Plans – Corporate Plans, Sections 7.120

15 June 2015

Subscribed Email Product

Additional OCT for Subscribed Email

Part E SMS, Messages and Email; new clause 11.3

5 June 2015

Plans covered by the 12 May 2015 amendments.

Housekeeping/ correction of cross references.



Home and Family Terms, Telstra Mobile, Part B – Our current consumer pricing plans, Mobile Data and Old consumer pricing plans

5 June 2015

DPC

Correction to list of plans available and not available.


Home and Family Terms, Telstra Mobile, Part C – Special Promotions and Mobile Added Value Services – clause 5.2

5 June 2015

International roaming activation on new Go Plans and Go Business Plans.

Clarification to the clause amended on 12 May 2015 and link replacement.


Home and Family Terms, Telstra Mobile, Part I – Heading Overseas (International Roaming) – clauses 2.2 and 2.4

3 June 2015

International Roaming

Updating prefixes of satellite numbers


Part I – International Roaming – clause 2.7

25 May 2015

EMB Plans

Inclusion of new EMB Lite offer



Part G – Data Services – clause 19

19 May 2015

Bill my Telstra account for Google Play

The default transaction spend limit has increased to $100 per transaction for purchases of digital content through Google Play using Bill my Telstra account


Part G – Data Services – clause 29.4

12 May 2015

Data Services

Changed the Sendum Asset Tracker Solution to the Sendum Asset Monitoring Solution to reflect the new offer available to customers.

Telstra Mobile Section, Part G - Data Services – clause 33

12 May 2015

Pre-Paid Mobile Broadband

For services that are activated/transferred after 12 May 2015: 1) Insertion of new recharge options: (price points and inclusions have changed); and 2) ability to rollover unused data.

Telstra Mobile Section, Part B, Pricing Plans – section 4, clauses 4.14, 4.20, 4.24.

12 May 2015

Small Business Mobile Plans

New Go Business Mobile Plans are available.

Part B - Our current and recent business pricing plans – clause 4

Easy Share and Easy Business Mobile Plans are no longer available.

Part B - Our current and recent business pricing plans – clauses 39 and 40

Small Business Mobile Broadband Plans

New Go Business Mobile Broadband Plans are available.

Part G – Data Services – clauses 25 and 26

Telstra Mobile Broadband Share Plans and Telstra Mobile Broadband Business Plans are now available by invitation only.

Part G – Data Services – clause 27

Business Mobile Data Packs

Business Mobile Data Packs (Shareable and Non-shareable) are no longer available, except for fleet plans.

Part G – Data Services – clause 5.8

Telstra Mobile Broadband Data Packs

TMB Data Packs (Share and Non-share) are no longer available for customers who have switched to Extra Data.

Part G – Data Services – clause 23.23 and 26.21

New Phone and Tablet Feeling

New terms for customers taking Go Business Plans after 12 May 2015.

Part C – Special Promotions and – clause 6

International roaming activation

Automatic activation of International Roaming for new Go Business Plans.

Part I – Heading Overseas (International Roaming) – clause 2.4

Extra Data

Extra Data added to old plans, except for fleet plans.

Part B - Our current and recent business pricing plans – clause 41

Part G – Data Services – clause 36



Data Packs

Data Packs no longer available for purchase, except for TMB and fleet plans.

Part B - Our current and recent business pricing plans – clause 41

Part G – Data Services – clause 36



12 May 2015

New Mobile Plans

New Go Mobile, Go Mobile Casual and Go Mobile BYO Plans are available.

See Part B – Our current consumer pricing plans of the Telstra Mobile Section – new clause 4

New Mobile Broadband Plans

New Go Mobile Broadband plans are available.

See Part B – Pricing Plans – Mobile data services of the Telstra Mobile Section – new clause 2

Mobile Plan offers - Casual Plans (month to month)

Offer no longer available

See Part B – Old consumer pricing plans of the Telstra Mobile Section – clause 18(a)

Mobile Plan offers - Member Plans (12 or 24 month term)

Introduced the waiver of Early Recontracting Fee

See Part B – Our current consumer pricing plans of the Telstra Mobile Section – clause 6.9

iPhone Plans

Plans no longer available.

See Part B – Old consumer pricing plans of the Telstra Mobile Section – clause 2

The Mobile Accelerate Casual Plan $10

Deleted the Mobile Accelerate Casual Plan terms not applicable to the $10 Plan (as all other Casual Plans are withdrawn).

Updated frequency compatibility statement; introduced option to take up Extra Data instead of current excess data rate.



See Part B – Our current consumer pricing plans of the Telstra Mobile Section – clause 5

Clauses 5.3, 5.8



Mobile Accelerate, Mobile Accelerate Casual (except the Casual $10), Mobile Accelerate BYO Plans

Withdrawing from sale to new and recontracting customers and moved to old plans section.

Amendments to introduce the option to take up Extra Data instead of current excess data rate, no right to change the value of Data Packs or take up new Data Packs, waiver of early recontracting fee, updated frequency compatibility statement (Casual and BYO)

Amendments to the Casual Plans to remove the reference to the Casual $10 Plan (not withdrawn)


See Part B – Old consumer pricing plans of the Telstra Mobile Section – clauses 3 – 5

Mobile Accelerate Plans

Clauses 3.3, 3.14 - 3.16, 3.22
Mobile Accelerate Casual Plans

Clauses 4.16 - 4.19, 4.28, 4.32, 4.33


Mobile Accelerate BYO Plans

Causes 5.3, 5.16 - 5.18, 5.24, 5.29



Mobile Accelerate Shared Data and Shared Data BYO Plans

Withdrawing from sale to new and recontracting customers and moved to old plans section

Updated list of shareable plans; amended the Data Share SIM Plan requirements and cancellation rights, introduction of Extra Data replacing current excess data rates, reference to Data Share SIM Plans of other values; updated frequency compatibility statement (BYO); waiver of early recontracting fee.



See Part B – Old consumer pricing plans of the Telstra Mobile Section – clauses 6, 7

Mobile Accelerate Shared Data Plans

Clauses 6.3 – 6.5, 6.9 – 6.13, 6.19, 6.29 – 6.36, 6.41, 6.45, 6.46
Mobile Accelerate Shared Data BYO Plans

Clauses 7.3 -7.5, 7.9 – 7.13, 7.18, 7.30, 7.31, 7.37, 7.42



Telstra Mobile Broadband Explorer Plans

Withdrawing from sale to new and recontracting customers and moved to old plans section.

Amendments to introduce the option to take up Extra Data instead of current excess data rate, no right to change the value of Data Packs or take up new Data Packs, and waiver of early recontracting fee.



See Part B – Old consumer pricing plans of the Telstra Mobile Section – clause 8

Clauses 8.8 – 8.9, 8.12, 8.24, 8.31



Shared Data Packs

Withdrawing from sale to new and recontracting customers and moved to old plans section.

Amendment to the Data Pack terms (no right to change the value of Data Packs or take to up new Data Packs).



See Part B – Old consumer pricing plans of the Telstra Mobile Section – clause 9

Clauses 9.3 and 9.6



Call charges

Added Mobile Accelerate and Go Plans to the list of plans for which rates are charged per 60 second block.

Inserted the rate applicable to new Go Plans for calls to Telstra and Optus Satellite Mobiles.



See Part D – Other Call Types of the Telstra Mobile Section - clauses 4.4, 8.2 and 9.2

International roaming activation

Automatic activation of International Roaming on new Go Plans and Go Business Plans.

See Part I – Heading Overseas (International Roaming) of the Telstra Mobile Section – clause 2.4

12 May 2015

International Travel Pass

New Telstra Mobile Premium Plan incompatible with the International Travel Pass.

See Part I – Heading Overseas (International Roaming) of the Telstra Mobile Section – clause 5.10

New Phone and Tablet Feeling

New terms for customers taking Go Mobile and Go Mobile Broadband Plans after 12 May 2015.

See Part C – Special Promotions and Mobile Added Value Services of the Telstra Mobile Section – clause 6

Special Promotions

Renamed ‘Special Promotions’ as ‘Special Promotions and Mobile Value Added Services’

See Part C – Special Promotions and Mobile Added Value Services of the Telstra Mobile Section - title

Device Payment Contract

Updated list of available plans with the new Go Mobile Plans

See Part C – Special Promotions and Mobile Added Value Services of the Telstra Mobile Section – clause 5.2

Every Day Connect, Every Day Connect BYO Plans

Option to take up Extra Data instead of current excess data rate, no right to change the value of Data Packs or take up new Data Packs, waiver of early recontracting fee, updated frequency compatibility statement (BYO)

See Part B – Old consumer pricing plans of the Telstra Mobile Section

Every Day Connect Plans

Clauses 13.16- 13.19, 13.39, 13.43, 13.44
Every Day Connect BYO Plans

Clauses 14.3, 14.16- 14.18, 14.30, 14.35





Every Day Connect Shared Data and Shared Data BYO Plans

Updated list of shareable plans; amended the Data Share SIM Plan requirements and cancellation rights, introduction of Extra Data replacing excess data charges, reference to Data Share SIM Plans of other values; updated frequency compatibility statement (BYO); waiver of early recontracting fee.

See Part B – Old consumer pricing plans of the Telstra Mobile Section

Every Day Connect Shared Data Plans

Clauses 15.3 – 15.5, 15.9 - 15.13, 15.18, 15.29, 15.30 – 15.36, 15.41, 15.53, 15.57, 16.58
Every Day Connect Shared Data BYO Plans

Clauses 16.3 - 16.5, 16.9-16.13, 16.17, 16.29, 16.30, 16.42, 16.47



25 March 2015

Smart Controls (aka Telstra Mobile Protect)

Changing name of product from Smart Controls to Telstra Mobile Protect

Home and Family Terms, Mobile, Part F – Managing Calls Clause 16

4G coverage

Inserted a new clause clarifying that customers will sometimes not be able to make voice calls in 4G only areas. This is not a change to the service, but a change to the OCT to reflect a limitation that has always existed in the 4G service.

Both Home and Family Terms, and the Business and Government Terms, Mobile, Part A – General, Clause 2.5

23 January 2015

Pre-paid unlocking fee

We are amending the pre-paid unlocking fee to make it cheaper.

Mobiles Section, Part B ‘Pricing Plans – Prepaid Pricing Plans’, section 3.41.

12 December 2014

BigPond Music online

Exit of BigPond Music online

Part H – BigPond Music on your Mobile, clause 9.

9 December 2014

International Roaming

Launch of International Travel Pass


Part I – International Roaming. New clause 10.

9 December 2014

International Roaming

Exit of International Roaming Casual Traveller Data Packs for Post Paid Consumer and Small Business mobile customers


Part I – International Roaming.

New clause 5.2



5 December 2014

Smart Controls

Removal of monthly charge


Part F – Managing Calls. Removal of clause 16.5.

Part G – Data Services. Removal of clause 29.5.



28 November 2014

Whereis Everyone

Exit of Whereis Everyone service


Part H – Bigpond Mobile Services.

Removal of section 14.



25 November 2014

Telstra Mobile Broadband

Inclusion of new 4G radio frequencies


Part G – Telstra Mobile Broadband – General Terms

Section 24.10



25 November 2014

Telstra Prepaid Freedom Offer

Introduction of increased data allowances


Part C – Special Promotions – clauses 2.10 and 2.11 (including housekeeping amendments) to clause 2.8 and 2.12.

18 November 2014

Business Fleet Connect Plans

We have introduced an optional Data Share SIM for the $120 Business Fleet Connect Plan



Section 7 – Part B - Our current and recent business pricing plans of the Telstra Mobile Section

11 November

Webmail

Terms for Webmail email service have moved from terms of use document to sit with Email OCT terms

Mobiles Section Part E SMS Messages Email OCT amendments to clause 11

5 November 2014

Navman Wireless Hardware

A new accessory (Lone Worker Pendant) has been added to the solution

Mobiles Section, Part G ‘Data Services’, section 13.

3 November 2014

Boost Pre-Paid Offer

Change in mobile internet data allowance for $40 recharges on the Boost Pre-Paid UNLTD Offer

Part C – Special Promotions – new clause 3.4(d); amendment to clause 3.4(c).

30 October 2014

Enterprise Mobility Managed Service 2

Extension of the eligibility criteria to Telstra Business customers and other clarifications.

Part J, Enhanced Business Services, Section 16

24 October 2014

Telstra mobile Broadband Business Plans

Inclusion of data sharing with DOT Plans

Section 25 – Part G – Data Services

21 October 2014

Telstra Pre-Paid Freedom offer

Launch of Data Top Up Recharges

Part C – Special Promotions – new clauses 2.13-2.16; amendments to clauses 2.17 and 2.18.

21 October 2014

Telstra Mobile Broadband Explorer Plans

Introduction of new $10 Telstra Mobile Broadband Explorer Plan 500MB (invitation only).

Part B – Pricing Plans – Mobile Data Services

Amended sections 2.26 and 2.30



9 October 2014

Calls from mobile services to numbers commencing with 1800

Zero-rating calls made from mobile services to numbers commencing with 1800 whilst in Australia

Part B – Pricing Plans; Part – Other Call Types

26 September 2014

Whereis Everyone

Cease sale of monthly subscription plans and casual plans for new customers.

Section 14 – Part H – Bigpond Mobile Services.

New clause 14.1.



16 September 2014

Business Fleet Connect Plans

We have introduced an optional Data Share SIM for the $140 Business Fleet Connect Plan and reduced the early termination charges for Business Fleet Connect Plans.

Section 7 – Part B - Our current and recent business pricing plans of the Telstra Mobile Section

16 September 2014

Telstra Mobile Broadband Business

Introduction of new Telstra Mobile Broadband share plans.

Section 25 and 26 – Part G – Data Services

10 September 2014

International Roaming

Exit of 20MB Data Usage Alerts

Removal of pro-rating of Included Allowance for Frequent Traveller Data Plans

Change of expiry date of data allowance for Casual Traveller Data Packs where multiple packs are purchased.

Removal of data packs no longer available for purchase.



Part I – International Roaming – amending sections 4.15, 5.8, 5.13, 6.5, 7 and 8.1

10 September 2014

Navman Wireless Hardware

A range of new accessories are being added to the standard product.

Mobiles Section, Part G ‘Data Services’, section 13.

3 September 2014

Telstra Global Wi-Fi Service

Introduction of Telstra Global Wi-Fi Service

Section 34 – Part G – Data Services.

12 August 2014

Business Fleet Connect Plans

We are introducing a new $120 plan option.

Section 7 – Part B - Our current and recent business pricing plans of the Telstra Mobile Section

7 August 2014

Rugged Device Management Services

A new section has been added to the Mobile OCT to describe a new M2M related service offering, called Rugged Device Management Service

New section 19 of Part J (Enhanced Business Services) of the Mobile Section.

5 August 2014

Telstra Pre-Paid Freedom offer (for new activations and transfers on and from 5 August 2014)

We introducing a new Telstra Pre-Paid Freedom offer which includes new bonus options and a 28 day recharge.

Section 2 - Part C Special Promotions

5 August 2014

Telstra Pre-Paid Cap Encore offer

We are grandfathering the Pre-Paid Cap Encore offer, it will no longer be available to new activations and transfers on and from 5 August 2014

Section 8 - Part C Special Promotions

5 August 2014

Brows Plus Packs and Talk Plus Packs

The new Telstra Pre-Paid Freedom offer is not available with the Browse Plus Packs and Talk Plus packs so we have updated this section with a new clause on this.

Section 2 - Part C Special Promotions

5 August 2014



We have updated this section with the new Freedom Offer expiry. The new Freedom offer is not available with the Text Plus Pack and Pics Plus packs so we have updated this section with a new clause on this.

Section 3 - Part B Pricing Plans – Pre-Paid pricing plans

5 August 2014

Telstra Mobile Broadband Explorer Plans

Introduction of Telstra Mobile Broadband Explorer Plans

Data Packs in Part G – Data Services made compatible with Telstra Mobile Broadband Explorer Plans



Part B – Pricing Plans – Mobile data services

Section 2



5 August 2014

Telstra Tablet Plans

Withdrawing sale to new customers and recontracting customers and moved to old plans section

Part B – Old consumer pricing plans that are no longer available for new connections

Section 2



5 August 2014

Telstra Mobile Broadband Freedom® Plans

Withdrawing sale to new customers and recontracting customers and moved to old plans section

Part B – Old consumer pricing plans that are no longer available for new connections

Section 3



5 August 2014

Mobile Broadband Data Packs

Withdrawing sale to new customers and recontracting customers and moved to old plans section

Part B – Old consumer pricing plans that are no longer available for new connections

Section 4



5 August 2014

Device Payment Contract

Device Payment Contract is available with Telstra Mobile Broadband Explorer Plans on a 24 month term only

Part C – Special Promotions

Section 5



31 July 2014

Telstra Upgrade Options

Introduction of Telstra Upgrade options for eligible Mobile Accelerate Plans

Part B – Our current consumer pricing plans – clauses 7.7, 8.7, 9.17 and 10.17

Part C – Special Promotions – clause 4.



15 July 2014

Kony Mobile Enterprise Applications Platform (MEAP) software products

Introduction of Kony Cloud software product offers

Amendments to existing Kony software product offers



Part M, Kony Mobile Enterprise Application Platform (MEAP)

New clauses 3, 4 and 11. Amendments (including housekeeping amendments) to clauses 1, 2, 5 - 10, 12 - 14,



2 July 2014

Telstra Wireless Machine to Machine (“M2M”) Service (previously the Telstra Wireless Telemetry)

New dedicated section of Part G - Data Services which now contains the terms for the Telstra Wireless Machine to Machine (“M2M”) Service (previously the Telstra Wireless Telemetry).

The terms for the Telstra Wireless Machine to Machine (“M2M”) Service (previously the Telstra Wireless Telemetry) are now set out in a separate document under Part G entitled Part G - Data Services: Machine-to-Machine (“M2M”)

Introduction of Telstra Wireless M2M Control Centre service terms (including introduction of voice capability on M2M Wireless Control Centre) and consequential changes to existing clauses.


Part G – Data Services – clause 10.1

Separate document under Part G entitled Part G - Machine-to-Machine (“M2M”) Data Services – new clauses 1, 2.4 – 2.6 and 3. Amending clauses 2.1 – 2.3, 2.8, 2.9, 2.11, 2.14 – 2.17, 2.25, 2.28, 2.29, 2.34, 2.36, 2.37, 2.39, 2.63 - 2.65, 2.67.



1 July 2014

Sim swapping restrictions

Introduction of sim swapping restrictions on Telstra Tablet Plans and Telstra Mobile Broadband Freedom Plans

Part B – Pricing Plans – Mobile data services – clauses 2.7, 2.27, 3.7, 3.27

1 July 2014

Sim swapping restrictions

Introduction of sim swapping restrictions on Telstra EveryDay Connect Data Share Packages and Telstra Data+ Tablet Plans

Part B – Old consume pricing plans – clauses 4.13, 8.7 and 8.24

1 July 2014

Sim swapping restrictions

Introduction of sim swapping restrictions on Telstra Mobile Broadband Share Plans

Part G – Data Services – clause 24.11

1 July 2014

Sim swapping restrictions

Introduction of sim swapping restrictions on Telstra Business Performance Data Share Packages

Part B – Old Business Plans – clause 36.13

1 July 2014

Telstra Pre-Paid Mobile Broadband offer (for new activations and transfers on and from 1 July 2014)

We are updating the offer with a new offer structure and data inclusion. We are also removing calling feature and inclusions and some Credit Me2U features.

Section 4 Telstra Mobiles/Telstra Pre-Paid Pricing Plans

1 July 2014

Telstra Pre-Paid Mobile Broadband offer

We are grandfathering this offer, it will no longer be available to new activations and transfers on and from 1 July 2014

Section 7 Telstra Mobiles/Telstra Pre-Paid Pricing Plans

1 July 2014

Telstra Pre-Paid SIM for Apple iPad

We are grandfathering this offer, it will no longer be available to new activations and transfers on and from 1 July 2014

Section 5 Telstra Mobiles/Telstra Pre-Paid Pricing Plans

1 July 2014

Telstra Pre-Paid Data+ Cap Service

We are grandfathering this offer, it will no longer be available to new activations and transfers on and from 1 July 2014

Section 6 Telstra Mobiles/Telstra Pre-Paid Pricing Plans

1 July 2014

Easy Plans

The:

$65 Easy Share Business Plan; and

$55 Easy Share Business SIM plan,

now includes a Bonus Data Share SIM



Part B – Our current and recent business pricing plans of the Telstra Mobile Section of Our Customer Terms – clause 4.37.

25 June 2014

BigPond TV on Mobile

Exit of BigPond TV on Mobile

Part H – BigPond Mobile Services (previously known as Telstra Active or WAP) – removal of clause 21

23 June 2014

Sendum Asset Tracker Solution

Introduction of this product and service

Part G – Data Services – section 33

17 June 2014

Mobile Accelerate Casual Plans

The Mobile Accelerate Casual Plan $10 has been introduced

Clarified that Mobile Accelerate Casual Plan $10 is not compatible with Device Payment Contract and Data Packs



Part B – Our current consumer pricing plans – clause 6.22

Part B – Our current consumer pricing plans - clauses 6.3 and 6.16



17 June 2014

Device Payment Contract

Clarified that Mobile Accelerate Casual Plan $10 is not compatible with Device Payment Contract

Part C – Special Promotions – clause 4.2

17 June 2014

Data Packs

Clarified that Mobile Accelerate Casual Plan $10 is not compatible with Data Packs

Part G – Data Services – clause 5.10

16 June 2014

International Roaming

Change to voice call rates within Palestine from Zone 8 to Zone 6.

Part I – International Roaming – clause 2.7

6 June 2014

Other Call Types

Cape Verde has been renamed Cabo Verde

Part D – Other Call types- section 4.2 and Section 4.5

3 June 2014

Easy Plans


The following plans have been introduced:




  • Easy Share Business Plans;

  • Easy Business Plan;

  • Easy Share Business SIM Plan; and

  • Easy Business SIM Plan.


Part B – Our current and recent business pricing plans of the Telstra Mobile Section of Our Customer Terms – clause 4.



3 June 2014

Easy Share Casual Plans


The Easy Share Casual Plans have been introduced.


Part B – Our current and recent business pricing plans of the Telstra Mobile Section of Our Customer Terms – clause 5.


3 June 2014


Data Packs – Shareable



New pricing for Data Pack – Shareable and Data Pack – Non-Shareable taken up on and from 3 June 2014 has been introduced.


Existing terms have been clarified.

Part G – Data Services of the Telstra Mobile Section of Our Customer Terms – clauses 5.8, 5.14 and 5.15.



3 June 2014

Business Performance Plans


The Business Performance Plans have been withdrawn. They are no longer available for new connections


Part B – Old Business Plans of the Telstra Mobile Section of Our Customer Terms, clause 37.



3 June 2014

No Lock-In Business Plans


The No Lock-In Business Plans have been withdrawn. They are no longer available for new connections.



Part B – Old Business Plans of the Telstra Mobile Section of Our Customer Terms, clause 38.



21 May 2014

International Roaming

Inclusion of data used in Hong Kong within International Data Usage Alerts.

Part I – International Roaming – clause 7.1

8 April 2014

M2M Approved devices

Amendments to M2M Device Purchase Plan offer

Part G – Data Services – clauses 10.32, 10.51 – 10.52, 10.54, 10.56 – 10.59

1 April 2014

International Roaming

Clarifying prices for SMS

Change to international roaming SMS rate and Pay As You Go (PAYG) data rate for Telstra Wireless M2M Control Centre service M2M Outbound Group Plans, M2M Data Plans and M2M Group Data Plans.



Part I – International Roaming – clauses 2.7, 10.1, 10.8, 10.9, 10.14, 10.21, 10.22

27 March 2014

International Roaming

Introduction of new pricing for voice calls effective on and from 24 March 2014.

Clarifying prices for SMS and MMS and exclusions from the data pack and data plan included allowances.

Housekeeping amendments.


Part I - International Roaming, sections 2.7, 2.8, 4.13, 5.10, 6.10, 8.11.

Part I – International Roaming, sections 2-8.



4 March 2014

Business Performance Data Share Packages

Withdrawing sale to new customers and recontracting customers and moved to old plans section.

Part B – Old business plans, section 36

4 March 2014

Business Performance Plans

Introduction of two new low end plans $40 Business Performance Handset Plan and $35 Business Performance BYO Plan.

Option of adding up to 5 casual Data Share SIMs to a Business Performance Plan to allow data sharing between eligible devices.



Part B – Our current and recent business pricing plans

4 March 2014

Mobile Accelerate Plans

Introduction of Mobile Accelerate, Mobile Accelerate BYO, Mobile Accelerate - Data Share, Mobile Accelerate BYO - Data Share and Mobile Accelerate Casual Plans

Withdrawing Member Plans and Casual Plans from sale to new and recontracting customers except by invitation for certain plans



Part B – Our current consumer pricing plans, sections 6-10
Part B – Our current consumer pricing plans, section 4

4 March 2014

Telstra New Phone Feeling

Device Payment Contract



Introduction of Telstra New Phone Feeling and Device Payment Contract

Part C – Special Promotions, sections 4, 5

4 March 2014

Every Day Connect, Every Day Connect BYO, Every Day Connect Data Share, Every Day Connect Data Share BYO, No Lock-In Plans

Withdrawing from sale to new and recontracting customers and moved to old plans section.

Monthly plan charges and excess data rates changed on Every Day Connect Data Share and Every Day Connect Data Share BYO plans.



Part B - Old consumer pricing plans that are no longer available for new connections, sections 2-5

4 March 2014

Mobile Repayment Option

Accessory Repayment Option

Telstra Business Next G Laptop Promotion, Telstra Mobile Broadband Half Price Access Offer, “It’s Just Better with Telstra” Rewards Offer, Double Member Bonus Offer, Telstra Mobile Broadband Migration Offer , Special Member Plan offer, Telstra $49 Capped Plus Plan and $79 Capped Plus Plan offers, BigPond Photos Pack Bonus Offer, 2 Months Unlimited Email and Browsing Offer, Phone Bonus Credit Offer, 1000 Free Text Offer, Free video calls and video MessageBank offers, BigPond Mobile Services (previously known as Telstra Active or WAP) Menu - Free Data Carriage Offer, Telstra Talk and Text Offer, Double Included Voice and Text Calls Port-In Offer, #100# (USSD) Service – “Whereis” and “Inform Me” content offer, Push To Talk Offers


Withdrawal of Mobile Repayment Option from sale for consumer customers

Introduction of 12 month Accessory Repayment Option

Moving discontinued offers to Special promotions that are no longer available for new connections section


Part C – Special Promotions, section 6

Part C – Special Promotions, section 7


Part C – Special Promotions, sections 19-35

4 March 2014

Shared Data Packs

Update to pricing

Part B – Pricing Plans – mobile data services, section 5

4 March 2014

Data Packs

Update to pricing

Part G – Data Services, section 5

3 March 2014

BigPond Caller Tones

BigPond Caller Tones are now available under 2 plans:

A Premium Plan has been added with new pricing.

Basic Plan with no change to pricing.


Part H - BigPond Mobile Services (previously known as Telstra Active or WAP), sections 8.4 and 8.5

25 February 2014

Telstra Managed Mobiles Solution Service

Telstra Mobility Fleet Care



Introduction of Telstra Managed Mobiles Solution Service

Telstra Mobility Fleet Care Plus is now available to select Telstra Business customers



Part J – Enhanced Business services, section 18

Part J – Enhanced business services, section 13.7(b)



1 February 2014

Call Connect, Call Connect SMS Service, 1234, 1234 SMS Service

Directory Assistance, Call Connect, Call Connect SMS Service, 1234, 1234 SMS Service



Price changes on and from 1 February 2014

SMS text messages sent to mobile callers may include a survey to obtain feedback and marketing and community-focussed messages



Part D – Other Call Types – Sections 12 to 15

10 February 2014

Enterprise Fleet Plan

Amendment to correct typographical error

Part B – Pricing Plans – Corporate Plans, Sections 7.8, 7.18

21 December 2013

Every Day Connect Plans

Every Day Connect BYO Plans

Data Share Plans

Data Share BYO Plans

Telstra No Lock-In Plans


Introduction of new rules for excess usage charges.

Part B – Our current consumer pricing plans, 9.9,  10.9, 11.22, 12.22 and 13.7

20 December 2013

Fun greetings

Cease sale of Fun greetings after 30 January 2014

Part F – Managing Calls – new clause 2.7

17 December 2013

Enterprise Mobility Managed Service 2

Introduction of new Enterprise Mobility Managed Service 2 pricing; Cease sale of Enterprise Mobility Managed Service for agreements entered into on and from 1 February 2014

Part J – Enhanced Business Services, new section 16


3 December 2013

Enterprise Fleet Plans

Introduction of new EFP III pricing

Part B – Pricing Plans – Corporate Plans – Section 7

29 November 2013

BigPond Mobile Services –

Changes to the name of the news service

Updates to pricing

Removal of references to MMS


Big Pond Mobile Services Part H – section 11

28 November 2013

MyEmail

Exit of MyEmail

Part E – SMS Message and Email – Section 11 – removal of MyEmail sections and references to MyEmail throughout Section resulting in renumbering of Section 11.

12 November 2013

Telstra Business Mobile Advantage plans

Telstra Business Mobile Advantage plans are no longer available for new connections unless specifically agreed by us, in accordance with notice previously given.



Part B – Old Business Plans – section 35.1



12 November 2013

Telstra Business Fleet Connect plan

Introduction of new Telstra Business Fleet Connect plan

Part B – Our current and recent business pricing plans – New section 9 – Telstra Business Fleet Connect plan

14 July 2013

Early Recontracting Fee

Name change from “$50 administration fee” to “$50 Early Recontracting Fee” to the following plans:

  • Every Day Connect (BYO) plan

  • Every Day Connect plan

  • Freedom Connect Plan

  • Phone Plans

  • Member Plans

  • 3G and Next G Cap Plans

  • Every Day Connect Data Share Plan

Every Day Connect Data Share (BYO) Plan

Telstra Mobile Section – Part B – Our Current Consumer Pricing Plans sections 4.10, 4.29, 6.4, 6.21, 7.4, 7.26, 8.5, 8.23, 9.4, 9.33, 10.5, 10.29, 10.30, 11.46, 12.41

14 July 2013

Early Recontracting Fee

Name change from “$50 administration fee” to “$50 Early Recontracting Fee” to the following plans:

  • New Ultimate Member Plans

  • Ultimate II

  • Telstra Mobile Member Plans

  • Telstra Cap Plan Plus

  • Direct Plan 18, 25

Get Connected Member 12, 25 and 40

Telstra Mobile Section – Part B – Old Consumer Pricing Plans sections 3.17, 4.10, 7.11, 8.30, 9.6, 9.7,10.15, 11.12, 12.3(c), 15.9, 15.10

14 July 2013

Early Recontracting Fee

Name change from “$50 administration fee” to “$50 Early Recontracting Fee” to the following plans:

  • Telstra Tablet Plans

Telstra Mobile Broadband Freedom® Plans

Telstra Mobile Section – Part B – Mobile Data Services sections 2.19 and 3.19

31 October 2013

Securatrak GPS Tracking Solution

Introduction of this product and service

Part G – Data Services – section 32

24 October 2013

International Roaming

Introduction of new prepaid data packs.

Cease sale of prepaid data packs.

Change to PAYG (PAYG) data rate for prepaid customers.


Part I – International Roaming – sections 2.15, 2.20, 7.4 and 7.5

14 October 2013

International Roaming

Introduction of new data plans and data packs.

Cease sale of data plans and packs

Change to Pay As You Go (PAYG) data rate


Part I – International Roaming – sections 2.8, 4.6, 5.9, 5.10, 5.11, 6.7, 6.8, 11.9

14 October 2013

International Roaming

Clarification changes.

Part I – International Roaming

13 October 2013

Every Day Connect Plans and Every Day Connect Data Share Packages

Introduction of Handset Plan Discount and updates to early termination charges

Part B – Our Current Consumer Pricing Plans clauses 9, 11, 12

13 October 2013

Every Day Connect BYO Plans

Amending error in clause regarding plan changes

Part B – Our Current Consumer Pricing Plans clause 10.29

4 October 2013

International calls

Reference to Palestine, (State of)

Part D – Other Call Types, Section 4.2

4 October 2013

International call charges

Reference to Palestine, (State of)

Part B – Pricing Plans – Pre Paid Pricing Plans, Section 3.39

1 October 2013

Every Day Connect Data Share Packages, Every Day Connect Data Share BYO Packages and Shared Data Packs

We have introduced new post-paid packages called Every Day Connect Data Share Packages and Every Day Connect Data Share BYO Packages, and a new range of Shared Data Packs

Part B – Our Current Consumer Pricing Plans, Sections 11 and 12

Part B – Pricing Plans – Mobile data services, Section 5



Part G – Data Services, Section 5

18 September 2013

Navman Wireless GPS Fleet and Asset Mangagement Solutions

Inclusion of new hardware – the Qtanium 100

Part G – Data Services – Section 13

17 September 2013

Enterprise Fleet Plans

  • Introduction of a new category of Enterprise Fleet Plan – Enterprise Fleet MRO Plan

Part B – Pricing Plans – Corporate Plans, 7.2, 7.4, 7.17, 7.104-7.117

10 September 2013

International Roaming

  • Introduction of Notification SMS

Part I – International Roaming – Section 10

4 September 2013

Telstra Mobile Device Management (T-MDM)

  • Introduction of new pricing for T-MDM cloud storage

  • Introduction of new pricing for T-MDM onboarding service

Part G - Data Services – Section 27

4 September 2013

Telstra Mobile Section.
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