Dr Rena Downing - Dr Downing has worked at The Quays for the last 5 years and has recently retired. Dr Downing has worked in the NHS for 40 years. We wish her well in her retirement.
Dr Henk deVries - A warm welcome to Dr deVries who joins The Quays on 2nd July 2012.
Dr Farha Thoufeeq – Dr Thoufeeq will be leaving Kingston Medical Centre in July. Her last working day will be Thursday 12th July 2012. We wish her lots of happiness for the future.
Anthony James – Anthony has recently been appointed as Practice Nurse at Kingston Medical Centre . Anthony has worked previously as a senior nurse with Hull Prison which is part of CHCP. Welcome Anthony!
Welcome to this 4th edition newsletter.... well at long last the sun is shining!!! ........ Here’s just a taste of what you can expect in this edition;
Staff Leavers & Starters
Our Central Team’s role & who’s who
NHS Constitution – a guide for patients
If you would like to add an article in this newsletter please speak with your practice manager.
The Central team are based at Kingston Medical Centre and work for all 4 of the APMS Practices. (Kingston, Calvert, Riverside & The Quays)
The team is managed by Donna Sullivan and has the following staff working within the team Amanda Cox, Chris Hall and Tracy Barker.
As part of the ongoing care of our patients, the team are responsible for contacting you to invite you to attend the practice for health checks and to offer support to patients with Chronic Diseases, for example, Asthma and Diabetes etc. We hope that you will take advantage of these invites should you receive one. For further information please contact your practice manager.
Attention patients!!! if you should receive SMS text messages as reminders for your health checks the number you should be given is for the Central Team, please contact them to book in for your health check. Thank you.
The NHS constitution brings together details of what staff, patients and the public can expect from the National Health service. It contains a number of pledges as well as setting out your rights as a NHS patient and what individuals can do to help the NHS to continue to work effectively.
Please log onto this website to find out more: www.nhshull.nhs.uk
Signposting - Currently there is an ever increasing demand for appointments, some symptoms may not require an appointment with a doctor.
The receptionist may ask you about your symptoms when you call the surgery for an appointment, this is to determine if you are aware of services that you can access as you may not need to see a doctor.
Do you know about?
Minor Ailments Scheme - This is an NHS service for anyone who does not pay prescription charges. It means you can speak to the pharmacist. They may be able to give you medicines free of charge without you needing to have an appointment with your doctor. Minor illnesses and ailments include the following;
Acne Head Lice
Minor Injury Units - Bransholme Health Centre, Goodhart Road, Bransholme, Hull. Open 9-8 Mon-Fri, 9-5 weekends and bank holidays (tel. 344665)
Freedom Centre, Preston Road, Hull (tel. 344580)
Open 9-5 Mon-Fri
Community Treatment Rooms – you have a choice to see the nurse at the surgery or attend the following clinics for your blood tests/dressings etc; Bransholme, Orchard Centre, Westbourne, Morrill Street, Longhill, Marmaduke, Marfleet & Newington. Your reception team will provide contact numbers for you.
Symptom checker - If you have access to the internet you can input your symptoms and advice will be given about the service you should access or how you can self medicate. Log on to www.nhshull.nhs.uk. On the home page you will see under the first toolbar a box which says Quick links, underneath it says check your symptoms.
This site has been viewed by reception staff and GP’s to check on ease of use as we are all patients too!. Everyone agreed this is a really good site giving good advice.
5 ways to order your prescription
Repeat slips given to receptionist in surgery by yourself or your nominated pharmacy
Online (please ask reception for logging in details)
Thequaysprescriptions@nhs.net APMS Patients’ Champion (Patient Group) Patient Groups can have an important role to play in helping to give patients a say in the way services are delivered to best meet their needs. Some of the benefits of having a group are as follows;
City Health Care Partnership is a not for profit Community Interest Company, responsible for providing NHS services in Hull and the East Riding. Registered in England No. 0627 3905. www.chcphull.nhs.uk