Clinical process standardization



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SCOPE OF WORK

Services acquired as a result of this Performance Work Statement (PWS) shall support clinical training tasks required for VHA to meet its objectives for VHA Clinical Process Standardization; migration to more standardized clinical workflow processes which ensures that best practices in facility design are consistently implemented across VA, improving quality of care, and creating healing environments. These tasks include training readiness reviews, development of a training plan, training delivery, and measure and track the performance of training execution, effectiveness, and measurement of the effectiveness of the training and progress achieved in training clinical and support staff receiving newly released Health Information Technology (HIT) designed to improve and standardize clinical workflows.




  1. PERFORMANCE DETAILS




    1. PERFORMANCE PERIOD

The period of performance shall be twelve (12) months from date of award with two (2) twelve (12) month option periods. The options will be exercised at the discretion of the government.


Work at Government locations shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).
There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:
Under current definitions, four are set by date:
New Year's Day January 1

Independence Day July 4

Veterans Day November 11

Christmas Day December 25


If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.
The other six are set by a day of the week and month:
Martin Luther King's Birthday Third Monday in January

Washington's Birthday Third Monday in February

Memorial Day Last Monday in May

Labor Day First Monday in September

Columbus Day Second Monday in October

Thanksgiving Fourth Thursday in November




    1. PLACE OF PERFORMANCE

Clinical training reviews and clinical training shall be performed primarily at VHA facilities. Ancillary supporting work such as development of the training plan, training plan updates, training content and materials, communications, and reports may be conducted at the Applied Informatics L’Enfant Plaza office location below, Contractor business worksite locations, or alternative locations at the discretion and approval of the AI Program Manager and where delivery of PWS tasks arenot impaired.




  • 490 L’Enfant Plaza, East S.W.

Suite 3202

Washington, DC 20024-2135


The Government estimates that travel will be required as identified in section 4.3 (Travel) below.

    1. TRAVEL

The Government anticipates travel under this effort to perform tasks associated with the contract, as well as to attend program-related meetings or conferences throughout the period of performance.


Travel costs will be included in the contract award as a separate, cost-reimbursable, “not to exceed” line item.
The contractor must obtain written approval from both the VA Project Manager (PM) and the Contracting Officer Representative (COR) or the designated back-up, before any travel begins. Travel and per diem expenses will be reimbursed on an actual expenditures basis in accordance with Federal Travel Regulations and FAR 31.205-46. Travel that occurs without written pre-approval from the COR will NOT be reimbursed. The contractor MUST use the travel form for travel approval. Other documents or e-mails will NOT be accepted as pre-approval.
In order to be reimbursed for travel, the contractor shall submit supporting documentation as required by Federal Travel Regulations with invoices. Federal Travel Regulations require receipts for travel expenditures of $75.00 or more. Expenses for subsistence and lodging will reimbursed to the contractor only to the extent where an overnight stay is necessary and authorized by Federal Travel Regulations in effect at the time of the stay for the specific location. Local travel within a 50-mile radius from the contractor’s facility is considered commuting and will not be reimbursed. No travel or subsistence shall be charged for work performed within a 50-mile radius of the contractor’s facility. Travel performed for personal convenience, in conjunction with personal recreation, or daily travel to and from work at the contractor’s facility will not be reimbursed.
The number of trips, locations, duration and number of travelers to support meetings or conferences are charted below.
TRAVEL – BASE PERIOD (12 months)


Estimated Locations

City, State

Approximate Number of trips per contract year

Approximate Number of Contractor Personnel required per trip

Approximate Number of days per trip

VISN 1

Bedford, MA 

2

3

4

VISN 2

Albany, NY

2

3

4

VISN 3

Bronx, NY 

2

3

4

VISN 4

Pittsburgh PA

2

3

4

VISN 5

Linthicum, MD 

2

3

4

VISN 6

Hampton, VA

2

3

4

VISN 7

Duluth, GA 

2

3

4

VISN 8

St. Petersburg, FL   

2

3

4

VISN 9

Nashville, TN

2

3

4

VISN 10

Indianapolis, IN

2

3

4

VISN 11

Ann Arbor, MI

2

3

4

VISN 12

Westchester, IL

2

3

4

VISN 13

Memphis, TN

2

3

4

VISN 14

Asheville, NC

2

3

4

VISN 15

Kansas City, MO

2

3

4

VISN 16

Ridgeland, MS

2

3

4

VISN 17

Arlington, TX

2

3

4

VISN 18

Loma Linda, CA

2

3

4


TRAVEL – OPTION YEAR 1


Estimated Locations

City, State

Approximate Number of trips per contract year

Approximate Number of Contractor Personnel required per trip

Approximate Number of days per trip

VISN 1

Bedford, MA 

2

3

4

VISN 2

Albany, NY

2

3

4

VISN 3

Bronx, NY 

2

3

4

VISN 4

Pittsburgh PA

2

3

4

VISN 5

Linthicum, MD 

2

3

4

VISN 6

Hampton, VA

2

3

4

VISN 7

Duluth, GA 

2

3

4

VISN 8

St. Petersburg, FL   

2

3

4

VISN 9

Nashville, TN

2

3

4

VISN 10

Indianapolis, IN

2

3

4

VISN 11

Ann Arbor, MI

2

3

4

VISN 12

Westchester, IL

2

3

4

VISN 13

Memphis, TN

2

3

4

VISN 14

Asheville, NC

2

3

4

VISN 15

Kansas City, MO

2

3

4

VISN 16

Ridgeland, MS

2

3

4

VISN 17

Arlington, TX

2

3

4

VISN 18

Loma Linda, CA

2

3

4



TRAVEL – OPTION YEAR 2


Estimated Locations

City, State

Approximate Number of trips per contract year

Approximate Number of Contractor Personnel required per trip

Approximate Number of days per trip

VISN 1

Bedford, MA 

2

3

4

VISN 2

Albany, NY

2

3

4

VISN 3

Bronx, NY 

2

3

4

VISN 4

Pittsburgh PA

2

3

4

VISN 5

Linthicum, MD 

2

3

4

VISN 6

Hampton, VA

2

3

4

VISN 7

Duluth, GA 

2

3

4

VISN 8

St. Petersburg, FL   

2

3

4

VISN 9

Nashville, TN

2

3

4

VISN 10

Indianapolis, IN

2

3

4

VISN 11

Ann Arbor, MI

2

3

4

VISN 12

Westchester, IL

2

3

4

VISN 13

Memphis, TN

2

3

4

VISN 14

Asheville, NC

2

3

4

VISN 15

Kansas City, MO

2

3

4

VISN 16

Ridgeland, MS

2

3

4

VISN 17

Arlington, TX

2

3

4

VISN 18

Loma Linda, CA

2

3

4



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