Background of the knowledge exchange mission csr knowledge Exchange Visit to Norway; World Bank- department of Public Enterprises

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CSR Knowledge Exchange Visit to Norway;

World Bank- Department of Public Enterprises,

May 21-25, 2012

Summary Report

Objectives of the Mission:

The Government of India has recently stepped up efforts to develop a national agenda on Corporate Social Responsibility (CSR) both for public and private enterprises. The Department of Public Enterprises (DPE), Ministry of Heavy Industries and Public Enterprises, is responsible for corporate governance in public sector enterprises and for the implementation of government CSR policies and vision. In March 2010 the DPE released CSR Guidelines on Corporate Social Responsibility for Central Public Sector Enterprises1 that provide guidance to PSEs on planning, implementing, and monitoring a CSR program at the company level. According to the guidelines, PSEs should integrate CSR plans with PSE’s business goals, while supporting the Government’s development agenda of inclusive growth and more broadly the Millennium Development Goals. Institutional support has been provided by the CSR Hub located at the Tata Institute for Social Sciences has been tasked to facilitate the implementation of the Guidelines by undertaking a range of supporting activities including research, documentation, advocacy and promotion and development.

The World Bank is providing non-lending technical assistance to India to strengthen its national CSR agenda. This includes supporting both the DPE on work with the public sector as well as the Ministry of Corporate Affairs on work related to CSR in the private sector. A key component of the Bank's engagement in this area is facilitating the exchange of knowledge between the Government of India and governments in industrialized and developing countries who have well-developed and well-implemented national policies on CSR. The knowledge exchange between India and Norway was a first of a series of planned knowledge sharing events that aim to help inform India’s efforts to implement its national agenda. Norway was selected because of its extensive experience promoting CSR in its public sector enterprises.

The main objectives of the exposure visit to Norway were to:

  1. Identify the policies of the Government of Norway with regard to CSR with special reference to PSEs;

  2. Meet officials of the concerned ministries in Norway to gain a better understanding of how ministries collaborate to achieve CSR; and,

  3. Visit select PSEs to understand how they incorporate CSR in respective business models.

It was envisioned that the in-depth knowledge gained from the visit would inform participating Indian PSEs on how CSR is integrated at the company level, and more specifically, provide information that would assist the DPE in revising the Indian Government’s CSR Guidelines for Central Public Sector Enterprises.

The Delegation:

The nine-member delegation included:

  1. Ashok Pavadia, Joint Secretary, DPE, Ministry of Heavy Industries and Public Enterprises, Govt. of India (Head of delegation),

  2. Sanjeev Kaushik, Director and representative of the Department of Economic Affairs, Ministry of Finance, Govt. of India

  3. Vandana Chanana, General Manager, CC and CSR, Gas Authority of India Limited;

  4. Alok Mishra, General Manger, Head CSR, Oil and Natural Gas Corporation

  5. Hari Narayan, Head CSR, National Mineral Development Corporation

  6. Sonal Desai, Hindustan Petroleum Corporation Limited)

  7. B Venkatesh Kumar, representative of the National CSR Hub at Tata Institute for Social Sciences, Mumbai

  8. Dorota A Nowak, Senior Country Officer, India Country Management Unit, the World Bank

  9. Shabnam Sinha, Team Task Leader, the World Bank.

The visit was organized by the World Bank, with support from the Norwegian Ministry of Foreign Affairs (MOFA).



May 21-25, 2012

Day 0 Sunday 20 May
1825 Arrival at Oslo Airport Gardermoen by AY 657 from Helsinki.
Ca.1900 Transfer to Oslo (about 45 minutes). Check in at Radisson Blu Plaza Hotel.

Day 1 Monday 21 May
0900 Internal meeting. Information and programme review. Radisson Blu Plaza Hotel.
1030 Ministry of Foreign Affairs. The Ministry of Foreign Affairs is responsible for Norway’s part in the international negotiations on frameworks and guidelines relevant to CSR policy (UN, OECD etc.)
People to meet: Mr. Are-Jostein Norheim, CSR Ambassador

The CSR team in the Section for Economic and Commercial affairs:

Are-Jostein Norheim, Henning Kloster-Jensen, Stine Thommasen,
Vibeke Knudsen and  Camilla Høgberg-Hoe

Helga Ervik, Section for Human Rights and Democracy

Agenda items: Present Norway’s CSR policy – priorities and tools

Information on Indian policy and the WB project

Dialogue, questions and answers
1130 Ms. Bente Angell-Hansen, Secretary General
Agenda items: The UN Guiding principles on Business and Human Rights – process and substance. (Angell-Hansen was Ambassador in Geneva during the negotiation period)

Human Rights policy in general

                                Dialogue, questions and answers.
1330 Virke, Federation of Norwegian Enterprises, is the most rapidly growing federation of enterprises in Norway. The federation represents more than 15,000 businesses with more than 200,000 employees mainly from the trade and service industries. It wants to be a socially responsible organisation and has been a member of Ethical Trading Initiative - Norway since 2000.
People to meet: Kim Nordlie, Executive Director

Gry Myklebust, Chief Adviser

Agenda items: The importance of CSR for Norwegian enterprises

CSR when importing goods from developing countries and emerging economies. Case examples

The contributions of Virke
1500 NHO, the Confederation of Norwegian Enterprise is Norway’s major organisation for employers and the leading business lobby. Our current membership of more than 20,000 companies with more than 500 000 employees range from small family-owned businesses to multinational companies in most sectors. NHO is the leading voice of business and industry in Norway.
People to meet: Erik Lundeby, Ass. Director – Head of CSR  
Agenda items: Governance in private and publicly owned Norwegian enterprises

Corporate Social Responsibility - in the past and present. Examples

NHO's role in promoting CSR in Norway, incl. 'A matter of Trust' (see the information package)

Day 2 Tuesday 22 May
0915 Departure from Radisson Blu Plaza Hotel by bus.
0930 Statkraft: Statkraft is Europe's leader in renewable energy. The group develops and generates hydropower, wind power, gas power and district heating, and is a major player on the European energy exchanges. Statkraft has more than 3,400 staff in more than 20 countries. The company is 100 % state owned.
People to meet: Olav Peter Hypher, Senior Vice President, Head of Corporate
Responsibility & HSE (Health, Safety and Environment)

Mr. Tormod Schei, Head of Climate Sciences

Agenda items: Governance in a fully state owned enterprise

CSR in the energy sector

Case examples?
1600 Det Norske Veritas. DNV is an independent foundation with the purpose of safeguarding life, property, and the environment. Since 1864, DNV's core competence has been to identify, assess, and advise on how to manage risk. Whether classifying a ship, certifying a company’s management system, or advising on technical solutions, the focus is to safely and responsibly improve business performance. With more than 10,000 employees from more than 85 different nations, DNV has established approximately 300 offices in 100 countries.
People to meet: Sven Mollekleiv, Senior Vice President, Corporate relations and CSR

Mette Vågnes Eriksen

Cecilie Hultmann

Agenda items: The special role of DNV

International trends in CSR. Examples

The influence of guidance documents and systems for CSR

Day 3 Wednesday 23 May
1030 The KONGSBERG Group. Founded in 1814, KONGSBERG creates and delivers high-technological solutions for people that operate under challenging conditions on the oceans, in the deep sea, in the defence and in space. KONGSBERG provides increased safety, security and performance for companies that operate under such extreme conditions. KONGSBERG has a turnover of USD 2.5 billion and has almost 7000employees in more than 25 countries.
People to meet: Ronny Lie, Vice President Corporate Communications

Lene Svenne, Corporate Compliance Officer / Member of the

Top Management Team
Nils Molin, Head of CSR

Agenda items: Introduction to the KONGSBERG group

Corporate governance and CSR in KONGSBERG

Special challenges in the defence industry

Day 4 Thursday 24 May
0900 Hydro: Hydro is a global supplier of aluminum with activities throughout the value chain, from bauxite extraction to the production of rolled and extruded aluminum products and building systems. Based in Norway, the company employs 23,000 people in more than 40 countries. About 40 % state ownership.
People to meet: Svein Richard Brandtzæg, CEO
André Fey, Head of HSE and CSR

Thomas Knutzen, CSR manager

Agenda items: The development of Hydro, and the meaning of CSR in the past and present.

Case examples

1030 Government Pension Fund Global, a part of Norges Bank (Central Bank of Norway). NBIM manages one of the world's largest investment funds.
People to meet: Mr. Dag Dyrdal, Global Head of External Relations

Bjørn Taraldsen, Senior Adviser

Agenda items: The mandate for managing the Pension Fund

Responsible Investments and Ownership Strategies

1230 Telenor: Previously the telecommunications monopoly for Norway. Today partly privatized with 54 % state ownership. Extensive international mobile phone activities, mainly in emerging markets, including India, with 140 million mobile subscriptions. Currently 30,000 employees worldwide.
People to meet: Mai Oldgard, Vice President, Head of Corporate Responsibility
Tom Riege, Senior Vice President, Head of Governmental Relations
Eyvind Lome, Environment Manager, Corporate Responsibility
Agenda items: Telenor and its international presence

Organisation and key issues in Telenor's CSR efforts

Case examples

A light lunch will be served during the meeting

1430 Internal Roundtable Discussion: Lessons learned and impact on India's CSR Guidelines: Sharing of Experiences
Agenda items: Introduction by Mr. Ashok Pavadia, Joint Secretary, DPE
Open discussion.

Mission wrap-up

Day 5 Friday 25 May
0930 Ministry of Industry and Trade.

Section for Public Ownership.

The Ministry controls more than 20 large enterprises, some of them among the largest on the Oslo Stock Exchange.
People to meet: Andres Berg

Muriel Bjørsetn Hansen, Senior Adviser

Morten Thorp
Agenda items: The Parliament's regulations for governance in state-owned enterprises

CSR in practice. Case examples

Lessons learned and future development

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